Running a team across multiple countries means running multiple leave systems. The UK team gets 28 days of annual leave. The Australian team gets 20 days plus 10 public holidays. The US team gets a Flexible PTO policy with no statutory minimum. Each country has different accrual rules, carryover limits, and public holidays. Managing this across separate spreadsheets or a single rigid system creates confusion and compliance risk.
Leave Balance handles multi-country leave policies natively. You configure one leave policy per country or team, set the rules that apply to each, and employees see only the entitlements that are relevant to them. HR manages everything from a single dashboard.
Key Takeaways
- Leave Balance supports multiple leave policies with different rules per country, team, or location
- Each policy can have its own leave types, accrual rules, carryover limits, and public holidays
- Employees see only their assigned policy, so the experience is simple regardless of how many countries you operate in
Why Multi-Country Policy Management Matters
Global and distributed teams have grown dramatically since 2020. A company based in London might have engineers in Germany, a sales team in the US, and a customer support team in Australia. Each country has different statutory leave requirements, and each team may have additional company leave on top.
The challenge is that most leave tools force a single leave policy across the entire organisation. This means either:
- The policy is set to the most generous country, which costs more than necessary for countries with lower statutory minimums.
- The policy is set to the least generous country, which puts countries with higher statutory minimums at risk of non-compliance.
- Multiple separate accounts are used, which fragments data and makes reporting a nightmare.
Leave Balance solves this by letting you create as many policies as you need. Each policy has its own leave types, entitlements, accrual rules, carryover settings, and public holiday calendar. Employees are assigned to a policy based on their country, department, or employment type.
How to Set Up Multi-Country Policies
Step 1: Map Your Country Requirements
Before configuring anything in Leave Balance, document the statutory requirements for each country you operate in:
| Country | Annual Leave Minimum | Public Holidays | Sick Leave | Carryover Rules |
|---|---|---|---|---|
| UK | 28 days (incl. bank holidays) | 8 bank holidays | Statutory sick pay | Employer decides |
| Australia | 20 days (NES) | 8-10 varies by state | 10 personal/carer’s leave | Carrier forward, no cap specified |
| US | No federal minimum | No federal requirement | Varies by state | Employer decides |
| Germany | 20 days minimum | 9-13 varies by state | 6 weeks full pay | 12-month carryover max |
| Netherlands | 20 days minimum | 8-10 varies | 70% pay for 2 years | Employer decides |
Step 2: Create a Policy for Each Country
In Leave Balance, navigate to Settings > Policies > Create Policy and create a separate policy for each country or team.
For each policy, configure:
- Policy name: “UK Annual Leave”, “Australian Leave”, “US Flexible PTO”
- Leave types: Add the types relevant to that country
- Entitlements: Set the number of days or hours per leave type
- Accrual rules: Monthly, quarterly, annually, or front-loaded
- Carryover rules: Maximum carryover days, expiry date, or no carryover
- Public holidays: Import the country’s public holiday calendar
Step 3: Assign Employees to Policies
Each employee is assigned to exactly one policy. You can assign policies during employee import or individually when creating employee records.
| Assignment Method | Use Case |
|---|---|
| By country | Most common — all UK employees on the UK policy |
| By department | When departments have different entitlements within the same country |
| By employment type | Full-time vs part-time policies in the same country |
Step 4: Import Country-Specific Public Holidays
Each policy can have its own public holiday calendar. Import public holidays from Leave Balance’s built-in library:
- Navigate to Settings > Policies > [Policy Name] > Public Holidays
- Click “Import Holidays”
- Select the country and year
- Review the holidays and confirm
Leave Balance maintains a database of public holidays for all supported countries, updated annually.
Step 5: Configure Approval Workflows per Policy
Different countries may need different approval workflows. For example:
- UK: Manager approves, HR confirms
- Australia: Manager approves (Fair Work compliance checks run automatically)
- US: Manager approves, no additional steps
- Germany: Manager approves, works council notified if applicable
Create separate approval workflows and assign them to the relevant policies.
What Data Can Be Customised Per Policy
| Element | Customisable Per Policy |
|---|---|
| Leave types | Yes |
| Entitlements (days/hours) | Yes |
| Accrual rules | Yes |
| Carryover rules | Yes |
| Public holidays | Yes |
| Approval workflows | Yes |
| Balance visibility | Yes |
| Leave request form fields | Yes |
Best Practices
- Start with statutory minimums, then layer company benefits. Configure the statutory leave first, then add company-provided leave on top. This makes it clear which entitlements are legally required and which are optional.
- Use a naming convention for policies. “UK — Statutory + Company” and “AU — NES + Company” make it obvious what each policy contains.
- Review policies annually. Statutory leave requirements change. Set a calendar reminder to review each country’s requirements at the start of each year.
- Centralise reporting. Even though policies are different per country, Leave Balance aggregates reporting across all policies. Use the global dashboard to compare absence trends across countries.
- Document your policies. Maintain a policy document that explains each leave type, entitlement, and rule for each country. This helps new HR team members understand the setup and provides an audit trail.
FAQ
Can an employee be on multiple policies?
No. Each employee is assigned to exactly one policy. If an employee transfers between countries, you reassign them to the new country’s policy. Their balance from the previous policy carries over if you configure the new policy to accept carryover.
How many policies can I create?
There is no limit on the number of policies. Create as many as needed for your country and team structure.
Can I have different policies for full-time and part-time employees?
Yes. Create separate policies for full-time and part-time employees. Part-time policies typically pro-rate entitlements based on working hours. Leave Balance supports pro-rated entitlements natively.
What happens when statutory leave changes?
When a country updates its statutory leave requirements, edit the corresponding policy in Leave Balance. Changes take effect immediately for new leave requests. Existing approved leave is not retroactively affected.
Can I see a comparison of policies across countries?
Yes. The policy overview page shows a side-by-side comparison of all policies, including leave types, entitlements, and rules. This is useful for auditing and reporting.
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